Privacy Policy

Welcome to Cloudfox Group Limited's Privacy Policy. Your privacy is important to us, and we are committed to protecting your personal information. This policy explains how we collect and use your data when you visit our website https://cloudfox.it.

Information We Collect

When you visit our website, we collect non-personal information like your browser type, language preference, referring site, and the date and time of your visit. We use this information to understand how visitors use our website.

For logged-in users and those leaving comments on our blog, we collect potentially personal information like IP addresses. We only use and disclose this information under specific circumstances.

Personally-Identifying Information

We may collect personally-identifying information, such as your email address, if you interact with us in certain ways, such as signing up for our blog.

Your Data Protection Rights

If you're in the EU or UK, you have rights regarding your personal information:

Right to Access: You can request copies of your personal information from us.
Right to Rectification: Ask us to correct inaccurate information.
Right to Erasure: Request the deletion of your personal information, under certain conditions.
Right to Restrict Processing: Ask us to limit how we use your data, under certain conditions.
Right to Object to Processing: Object to how we process your data, under certain conditions.
Right to Data Portability: Request the transfer of your data to another organization, under certain conditions.
Right to Revoke Consent: You can withdraw your consent anytime by emailing us at

Security

We take your data security seriously, but no method of online data transmission is 100% secure. We use industry-standard methods to protect your information.

Advertisements

Our website may contain ads delivered by advertising partners who may use cookies. These cookies help deliver targeted ads based on your interests. Our Privacy Policy covers our use of cookies but not that of advertisers.

External Links

Our site may contain links to external sites. Please review the privacy policies of those sites, as we are not responsible for their content or practices.

Google AdWords for Remarketing

We use remarketing services to advertise on third-party websites, including Google. These ads may target previous visitors. You can manage your ad preferences using Google's Ad Preferences page.

Aggregated Statistics

We collect statistics about visitor behavior but do not disclose personally-identifying information.

Cookies

We use cookies to enhance your online experience. If you don't want cookies, you can adjust your browser settings. However, some features may not work properly without cookies.

Privacy Policy Changes

We may update our Privacy Policy. Please check this page for changes. Your continued use of our site after changes constitutes acceptance.

Controller

For personal information in the UK, the Controller is Cloudfox Group Limited.

If you have any questions or requests, you can contact us using the information provided in the 'Contact Us' section below.

What are the categories and sources of personal data, purposes for processing, and lawful bases for processing?
Purpose/Activity	Type of data	Lawful basis for processing including basis of legitimate interest
To manage our relationship with you which will include: Notifying you about changes to our terms or privacy policy Asking you to leave a review or take a survey	Identity Contact Profile Marketing and Communications	Performance of a contract with you Necessary to comply with a legal obligation Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
To enable you to complete a survey	Identity Contact Profile Usage Marketing and Communications	Performance of a contract with you Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)	Identity Contact Technical	Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) Necessary to comply with a legal obligation
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences	Technical Usage	Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you	Identity Contact Technical Usage Profile	Necessary for our legitimate interests (to develop our products/services and grow our business)
To perform our services to you including: Manage payments, fees and charges Collect and recover money owed to us	Identity Contact Financial Transaction Marketing and Communications	Performance of a contract with you Necessary for our legitimate interests (to recover debts due to us)

We collect the following types of personal information:

Name
Email address
Contact information (e.g., address, phone number)
IP address
Location data (if you provide access)
Usage data (e.g., website activity)

We collect your data for the following purposes:

To provide and maintain our services
To improve and personalise your experience
To send you updates, newsletters, and marketing communications (if you've opted in)
To respond to your inquiries and provide customer support

We may share your information with the following:

Trusted third-party service providers who assist us in delivering our services (e.g., hosting, analytics, Qx accounting service)
Advertising and marketing partners (only with your consent)
Legal authorities if required by law or to protect our rights

You can access, correct, or delete your data by:

Contacting our Data Protection Officer at info@cloudfox.it to request access or changes
Using the account settings (if applicable) to update your information
Unsubscribing from marketing communications using the provided link

We take data security seriously and implement various measures, including:

Secure encryption protocols for data transmission
Regular security assessments and updates
Access controls to limit data access to authorized personnel
Employee training on data protection best practices
Periodic security audits to identify and mitigate risks

What are the categories and sources of personal data, purposes for processing, and lawful bases for processing?

What information do you collect?

Why do you collect my data?

Who do you share my information with?

How can I access or control my data

What security measures do you have in place?