Case studies

Residential property implementation case studies.

Real implementations, real results. See how residential operators moved from fragmented systems to a single lease-up engine with Cloudfox.

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HubSpot Platinum Partner · Xero Platinum Partner
Operators we've implemented for
Scape
Luna
Fusion Students
Every Student
Moda
Vertus
GSA
Aparto
Nido Student
Now Student Living
Here
Almero Student
PBSA operator · UK PEX → HubSpot

Before Cloudfox

Scape's property data lived in PEX, their PMS, while the commercial team worked in HubSpot. The two only met once a day, by hand. Someone logged into PEX, downloaded a report, cleaned it up in a spreadsheet, then imported it into HubSpot and checked it.

That meant the CRM was only ever as current as the last manual export, and the whole process depended on one person remembering to run it. Tenancy status, room numbers and workflow steps were always a step behind what was happening on the ground.

What we implemented

  • PEX → HubSpot integrationActive tenancy, room numbers and workflow steps sync straight into the CRM, with no manual export.
  • 15-minute refreshThe data updates automatically through the day, so what's in HubSpot matches what's in the PMS.
  • No single point of failureThe sync runs on its own. It no longer depends on one person pulling a report.
  • Validated against sourceEvery field checked against the PMS reports before go-live.

Impact

  • Every 15 minutesProperty data refreshes, not once a day.
  • No key-person riskThe CRM no longer depends on one person exporting a spreadsheet.
  • One viewTenancy, rooms and workflow steps visible without leaving HubSpot.
  • Always accurateWhat's in HubSpot is always current. The team acts on live data.

The data used to come through once a day. Someone had to log into PEX, download a report, transform it in a spreadsheet, then manually import and check it in HubSpot. That whole process is now automated. The data refreshes every 15 minutes, it's not dependent on one person, and what's in HubSpot is always accurate.

Matt Stansfield Head of Sales, Scape

 

More implementations

We work with a wide range of property and accommodation operators and can support many different implementation types, so your systems, data, and teams all work smoothly together.

 

PBSA operator · UK

A 360° view from first enquiry to rebooking, with the PMS integrated, so sales and marketing work from one source of truth.

A centralised, performance-focused view of sales and marketing across the whole business, from first enquiry through to rebooking.

Tom Leach, Marketing Director, Fusion Students
PBSA operator · UK

One place the whole team can see everything and act proactively, with the basics working end to end.

We needed the basics to work, all in one place, where the team can see everything and be proactive from a sales perspective. That's what HubSpot gives us.

Romy Levin, Head of Marketing, Luna
PBSA operator · UK

Concurrent operational data alongside marketing data, so the team optimises what actually drives bookings.

We need to know what's driving bookings, not just enquiries. Having the operational data from Concurrent sitting alongside our marketing data in HubSpot means we can actually make those connections and optimise accordingly.

Tom Fooks-Bale, Every Student

Ready to see similar results?

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